Frequently Asked Questions
The questions that come up most often, answered directly. If yours is not here, the linked guides cover it in depth, and the verification steps on the security page are the answer to most of the rest.
Access and the address
You reach the market through a .onion address in the Tor Browser, set to Safest. There is no single permanent address. The set rotates, so copy the current one from the mirrors page rather than typing it. A normal browser will not open a .onion address, and a mistyped one takes you to a different site.
Money and fees
Three coins are accepted, Bitcoin, Monero and Litecoin. Deposits clear once the chain confirms. Withdrawals go to an address you control and pay a flat platform fee plus the network fee. There is no membership, no deposit fee, and no charge to browse or to open a dispute.
Safety and verification
Match the address to the signed canary and the footer key to the fingerprint you pinned. That two minute check is the difference between the real storefront and a copy built to take a deposit. Keep your balance small, turn on two factor, and never give your mnemonic to a message that asks for it.
When something goes wrong
A missing or short order is a dispute, opened from the order page, which freezes the escrow. Most settle with the recommended split. The rest go to a panel that decides on the written record in three to seven days. A mirror that will not load is fixed by trying the next address on the list.
Frequently Asked Questions
Do I need an account to browse?
You can browse without one. You need an account to order, and registration needs an untraceable email and a username.
Is there customer support?
There is a dispute system and a notice channel for structural changes. There is no chat that resets an account, by design.
How do I know this page is the right one?
It is the directory for the live mirrors. Verify any address you copy against the signed canary before you use it.